AI Support Integration
Try the live demo ↗Problem
Support teams spend hours answering the same account questions — billing, subscription status, why something was cancelled — by looking up data in internal systems.
Solution
An AI layer that answers those questions from verified account data. It can only see the authenticated customer's records, must retrieve verified data from real systems instead of guessing, and its answer is schema-validated before anyone sees it.
Integration flow
- Customer question
- Auth & permission check
- Account data lookups (tool calls)
- Schema-validated answer
- Audit log + safe fallback
Why it matters
The point is not to let an LLM answer freely. It's to automate repetitive requests while permissions, data access and failure handling stay under your control.